Maverick Jackson
Reliability leader and software builder.
I run maintenance and reliability for a high-volume Walmart distribution center, and I build the software operations teams run on. Most of it starts as a problem on the floor: a report that eats an hour every morning, a schedule held together by spreadsheets, a shop that cannot see what is on its shelves.
Through Proto Node Labs I take that same approach to small businesses, from the first conversation to the hardware on their wall. I am also finishing a B.S. in Computer Science at SNHU.
- ~$500K in parts and assets recovered during a site closure
- +191% preventive-maintenance catch-rate improvement
- 3 apps I built running in production for client businesses
Featured
Case study · Cediva Stone Work Inventory for a stone shop, from box to go-live Hardware sourcing, a print problem found on install day and solved with a Raspberry Pi, monitoring afterward, and a simpler mode built around how the crew actually works. Read the story →In production
Apps I built that client businesses run on, all on one shared sign-in and tenant system.
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PNL Inventory
LiveBarcode inventory for small shops. Phones are the scanners, labels print to any network label printer, crews sign in with a PIN, and the owner gets a weekly report.
Cediva Stone Work, since September 2026
Read the go-live story -
PNL Timesheet
LiveKiosk clock-in with PINs, self-service punch fixes, time off and call-outs, pay periods, and an owner dashboard with an audit trail.
Crews at Cediva Stone Work and Amora Nails clock in on it every shift
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PNL Scheduler
LiveOnline booking with owner-built booking forms, price-on-request services, reminders, rescheduling, and calendar blocking.
Auto Cure Detailing
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PNL Learn
PublicAn interactive code-learning platform. Python runs in the browser, exercises range from writing code to predicting output, and progress earns XP and levels.
Open to anyone
pnllearn.com
Tools and R&D
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ClaudeBrain
Open sourceA persistent knowledge vault in plain markdown and Git that gives an AI assistant long-term memory across sessions and machines. I have not run an AI session without it in months. The working version stays private; the template is public for other builders.
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Reliability tooling at Walmart
InternalA desktop planner that turns CMMS data into balanced PM schedules, a mobile PM checklist hub covering 17 equipment types, automated daily reporting across 12 metrics, and Baseline, a leader standard work app with shift tracking.
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Project Cupola
ExperimentalA voice-first desktop agent whose interface is a living visual canvas instead of a chat window. It talks, shows its work on screen, looks when asked, and acts inside a sandbox with explicit trust rules. Early prototype. The vision is ahead of the build, on purpose.
Client websites
Designed, built, and maintained. All live.
Career
From the technician bench to management, with a business on the side the whole way. Download the resume (PDF)
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Reliability Manager Walmart, Distribution center, Smyrna DE
2026 to presentMaintenance and reliability for a high-volume distribution center. Designated AI subject-matter expert for the site and a member of the company AI Council.
Milestones
Highlights
- Built Baseline, a leader standard work completion app with associate schedule tracking, so leaders see what was done and who is on shift in one place.
- Trains night shift managers on Code Puppy and AI-assisted workflow tools.
- Partnering with Asset Protection on a fire system tracker application for the facility.
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Reliability Manager Walmart, Two fulfillment centers, Pedricktown NJ
Feb 2024 to 2026Promoted from the technician bench. Nine technicians and a parts clerk on 24/7 coverage across two co-located sites, including about a year as the sole maintenance leader on site.
Milestones
Results
- Grew preventive-maintenance catch rate from 7 to 21 issues a month, a 191 percent increase.
- Sustained 800-plus consecutive days without a recordable incident across the team.
- Raised the site M&R assessment score from 62 to 71 percent quarter over quarter, reviewed at Director and VP level.
- Governed 14,000-plus technician work orders at 550-plus a month.
Change leadership
- Led the site deployment of RO 2.0, Walmart’s reliability transformation, as the manager over every workstream owner. Passed the Step 0 divisional assessment in December 2025 and carried the site nearly through Step 1.
- Built CMMS work order standards where no formal program existed, so reporting and root cause analysis could be trusted.
- Led the maintenance side of a neighboring site closure and redistributed roughly $500K in recovered assets across five distribution centers.
Tools built
- Reliability Planner, a desktop app that imports CMMS data and generates PM schedules with technician load balancing.
- A PM Checklist Hub covering 17 equipment types, replacing paper and PDF forms on the floor.
- Automated 12 daily reporting metrics across CMMS, Power BI and Teams, saving 30 to 90 minutes every morning.
- A compliance audit tool that cut a monthly review from 1 to 2 hours to about 5 minutes.
People
- Hired and developed technicians, and promoted an associate to Technician Level 1 through a structured pathway.
- Sourced Arc Flash, Lockout/Tagout and on-site PIT training through vendor partnerships.
- Named High Potential and Successor after the first year in management.
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Founder Proto Node Labs, Delaware
2025 to presentA small studio building websites, internal tools, and AI-integrated products for service businesses. I run discovery, the build, and the operations work after launch.
Milestones
Highlights
- Built a product suite on one shared sign-in and tenant system: inventory, timesheets, scheduling, and operations.
- Designs, ships and maintains six live client websites.
- Installs and supports client hardware on site, from label printers to Raspberry Pi print relays.
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General Maintenance Technician Walmart, Fulfillment center, Pedricktown NJ
Aug 2021 to Jan 2024Troubleshooting, preventive maintenance, and repair across conveyance, dock equipment, electrical and building systems in a 24/7 facility. The trusted night-shift resource and liaison between maintenance and operations.
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Auto Glass Technician Safelite AutoGlass, Wilmington DE
Aug 2019 to Aug 2021Mobile field service across a regional territory, managing my own routing, scheduling, and payments.
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Owner Mavericks Lawn Care Solutions, Bear DE
Apr 2016 to Aug 2018Built and ran a local service business with 50-plus recurring clients, handling scheduling, billing, payroll, marketing, and crew coordination.
Stack
- Build TypeScript, React, Next.js, Astro, Node, Python
- Data and infrastructure Postgres, Neon, Prisma, Cloudflare (Pages, Workers, DNS, R2), Vercel, GitHub, Tailscale
- Operations and hardware Cetaris CMMS, Power BI, Microsoft 365, Stripe, Resend, Zebra label printers, Raspberry Pi
I default to Claude, and I keep OpenAI and Gemini in active rotation rather than as a fallback. Every few months the same real work goes through all three, because the ranking does change and I would rather find that out on my own work than read about it somewhere. Claude has held the top slot for a while now. That is a current answer, not a permanent one.
Education
- Southern New Hampshire University B.S. Computer Science, in progress
- University of Delaware Coursework in Sustainable Development
- Delaware Technical Community College Welding and OSHA certificate program
Certifications
- Google Cloud Digital Leader, 2026
- Leading People, Harvard ManageMentor, 2025
- AI For Everyone, DeepLearning.AI, 2026
- Google AI certificate series, eight courses, 2026
- Six Sigma White Belt, Packt, 2025
- Backend Development with Python and Go, boot.dev, in progress
- Lean Six Sigma Yellow Belt, in progress
Outside work
Electronics, 3D printing, drones and robotics, and Raspberry Pi projects. Same itch as the day job, wanting to know how a system actually works. I read more philosophy and history than is strictly reasonable, and I have never turned down a good strategy game.
Contact
- Everything else
- [email protected]
- Projects for your business
- [email protected]